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Returns & Exchanges

At DRMTLGY, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 60-day money-back guarantee on all orders.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to begin the process.

2

Select Items

Choose the specific products you wish to return or exchange and provide a brief reason for the request.

3

Pack and Ship

Print your prepaid shipping label and securely package your items, ensuring the original container is included.

4

Receive Refund

Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing